Online resumes versus a face to face service

I am constantly bemused by the number of resume writing services that have absolutely no real human image, only clip art photos of models to create atmosphere. By that I mean you cannot see on their website who you are dealing with, nor even where they are located. In fact if they wanted to disappear, they could do so and the chances of a client finding them to make contact would be close to zero.

These services, in many cases, quote very high prices for services that basically require an online form to be filled in or an old resume to be emailed. They require payment in advance and then the client waits for a completed document to be emailed to them. Our clients are thinking people and would no more do that than donate to an investment bankers retirement fund! They want to see who they are dealing with and sit face to face with the person who will create their document. They want to tell their story and they want to be heard by someone who cares.

Now while we do work with overseas and remotely located clients too, we still go through a rigorous interview process with them by phone or Skype. We create the next best thing to a face to face environment.

Our business is founded on a strong care factor and has grown solidly while observing our Code of Ethics http://www.successfulresumes.com.au/prwa_ethics.html We pride ourselves on providing a genuinely accessible service that can help all levels in our community. Values, culture fit and character are important to us in running our business, just as they are to employers when they are recruiting for staff.

We have a large number of locations where we see our clients, more than 20 across Australia at the time of writing this blog. Every single client of ours can read a personal profile on the writer of their choice, and in most cases see their photograph. They will not only see who they are going to be dealing with, but probably will get to know them quite well during the process.

Anonymous businesses with no perceived leaders or personnel should be approached cautiously. Otherwise why would they be anonymous? What are they hiding or from whom? Online business and networking may be the way things are being done today, but those operators who are not prepared to reveal themselves do not deserve to be trusted.